Qava Pass

Support

Common questions

• My payment was sent but my pass isn't active. Activation is confirmed manually and usually completes the same day. If it's been longer than 24 hours, message us on WhatsApp or email us with your transfer reference.
• My QR code won't scan. Pull down to refresh the QR screen — codes rotate for security. Make sure your screen brightness is up.
• How do I change the app language? Profile → Language. The app supports English and Arabic, including full RTL.
• How do I delete my account? In the app: Profile → Delete account (immediate). Or request it from the web at qavapass.app/delete-account — we'll verify and delete it for you.

Café partnerships

Run a café in Baghdad and want to join the Qava Pass network? Message us on WhatsApp or email support@qavapass.app with your café's name and location — we'd love to talk.